Jan Van Bon Libros
Fundamentos De Itil® |
Note: This book is available in several languages: Dutch, English, French, Spanish.Foundations of ITIL v3 has become the industry classic guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.This
Iso / Iec 20000 Guía De Bolsillo A Pocket Guide
The goal of this Pocket Guide is to provide an easy to read document that explains the nature, content and aim of ISO 20000. It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easy accessible pocket guide: • to promote the awareness and the acceptability
Mejora Continua Del Servicio Basada En Itil®
The Management Guides are a concise summary of the ‘Foundations of IT Service Management based on ITIL V3’. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.
Gestión De Servicios Ti Basado En Itil® V3 Guia De Bolsillo
Previously known as: IT Service Management based on ITIL V3 – A Pocket Guide This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Covering not only the ITIL V3 Service Lifecycle approach, to provide even greater value, this handy new
Gestión De Servicios Ti Basado En Itil® V3 Guia De Bolsillo
Previously known as: IT Service Management based on ITIL V3 – A Pocket Guide This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Covering not only the ITIL V3 Service Lifecycle approach, to provide even greater value, this handy new
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